Telephony / VoIP

The Human Dimension in ICT

Xelion VoIP telephony

Unbeatable in function and price

Xelion is a very well-equipped telephone system from the cloud.
Everything you can think of in the field of telephony is possible.
And a little more .. like the included support.

Fixed Mobile integration

With the Xelion App, your mobile phone is an integral part of your telephone exchange and thus your accessibility.
Fully provider-independent and simply included in the standard functions.

Watch the video (Dutch)

All functions

All standard telephone functions such as call transfer, voicemail, queues and much more are standard in Xelion. But also special functions such as a conference room, surveys, traffic classes, skill-based routing and wallboards (for Contact Centers).

Licence per user

Make calls easily with multiple devices: A fixed or cordless telephone, a PC or laptop or your smartphone. You will never pay too much because of the user-based licensing model.

Managed 24x7

For organizations that absolutely never can do without telephony (care, taxi, breakdown services, etc.) we offer Xelion Managed 24x7.

ACM

Wij are a registered telecom operator. ACM Registration: 943723

Cost reduction

VoIP telephony always means a saving compared to traditional telephony. Not only are the variable costs (the 'ticks') a lot lower but also the required infrastructure is a lot cheaper.

Ease of use

Xelion has a very user-friendly 'softphone', an application on your desktop, tablet, cover or mobile phone that allows you to take full advantage of the many Xelion functions. But of course you can also call a landline or a mobile phone!

Management information

Xelion has a comprehensive management reporting module as standard. This allows you to see how your telephone team performs. If the standard reports do not suffice, we make tailor-made reports for a small fee.

Recordings

All calls are recorded at Xelion. Particularly useful to know exactly what has and has not been said. If desired, this function can be switched off or only activated for outside lines.

Personal texts

All spoken messages in Xelion can be replaced with self-recorded texts to give your telephone exchange a personal touch. We also work with an external voting agency (VoicePerfect) for a truly professional image.

API

Xelion comes with a very extensive API so that almost all functions of Xelion can be linked to existing or specially developed applications.

Listen to the podcast (Dutch)

Outlook

Xelion offers the possibility to synchronize in real time your Outlook (Exchange/Office 365 ) Contacts and/or calendar. This way your telephone exchange and your receptionist know whether you are available or not.

Address book

Complete and up-to-date address book always within reach on a PC, smartphone or tablet. Your Xelion is a complete CRM system.

Presence

Who is there and who is not? You can see that immediately in the attendance list. Also to be divided into lists per department or branch.

SMS

With your Xelion you can easily send text messages. Also to groups and also at a moment of your choice.

Listen and 'whisper'

With Xelion it is possible to listen and 'whisper' with your own softphone to/with an ongoing conversation. Particularly useful for training purposes and for Customer Contact Centers.

Chat

Xelion has a built-in chat function. Files can even be sent and group chats are also possible.

Hot desking

Hotdesking turns every phone into your own device, including your mobile phone. Perfect for flexible workplaces or access services such as care workers or service technicians.

Address book in fixed phones

With the integrated LDAP link the Xelion database can be consulted with fixed telephones (Yealink, Cisco, Snom and Gigaset).

Hosted or on-premise

Do you already have your own server environment and would you like to 'run' your Xelion yourself? Of course, too. You then buy your licenses and for a small amount we still do the management.